WORDS MATTER

WORDS MATTER

MEDIATION #116 Good Morning from London. Today, Day 1 of a 3 Day look at words that help + hinder a mediation. Less of a story narrative + more of guidance note. Words do matter. Just think of the occasions when you allowed the wrong words to tumble out in a sensitive...
WHY THIS COLUMN?

WHY THIS COLUMN?

ARBITRATION/MEDIATION #102 A 24hr pause in order to explain why this daily column is written. What does it say? Who is it for? There is a significant gap in the post-qualification training of arbitrators/mediators. We qualify, we get appointments, we work but the...