SPEAKING FLUENTLY

SPEAKING FLUENTLY

COMMENT FOR THE DAY #68  – EPISODE 2 MEDIATION Yesterday we began to address the problem of a stumbling mediator lacking verbal fluency. First things First – a mediator needs people to hear him + listen to her. Fail here + you are struggling to do your...
SPEAKING WITHOUT HESITANCY

SPEAKING WITHOUT HESITANCY

COMMENT FOR THE DAY #61 – EPISODE 1 MEDIATION The Mediator’s opening statement is important. It sets the tone. Get it wrong + you are struggling. Is the Mediator up to the task? The Mediator can avoid problems if he/she does two things. First, the mediator...