by Graham Perry | Jul 25, 2022 | ANGER MANAGEMENT, Arbitration, Thought For The Day
ARBITRATION + MEDIATION #265 RUDYARD KIPLING’S “IF” Rudyard Kipling is a famous character in English Literature. He endured a harsh upbringing at the hands of foster parents + suffered in later years with the deaths of two of his three children in their adolescent...
by Graham Perry | Jul 22, 2022 | ANGER MANAGEMENT, Arbitration, Thought For The Day
ARBITRATION + MEDIATION #265 EYE CONTACT AND POWER – EPISODE 4 At the end of Episode 3 we looked at the words that the Chair might use to defuse a potentially explosive situation;- “A little tension has crept into the proceedings. That is not a surprise as...
by Graham Perry | Jul 21, 2022 | ANGER MANAGEMENT, Arbitration, Thought For The Day
ARBITRATION + MEDIATION #264 CHARM FIRST, CONFRONTATION SECOND – EPISODE 3 Dispute Resolution – arbitration or mediation – is a collegiate process. We are “all in it together”. We all have different roles (Chair, Wingers, Advocates, Solicitors) but we are all...
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