Episode 1 concluded with the three arbitrators mentally preparing themselves for aggravation – a word that covers a variety of antagonistic behaviours.
ANGER MANAGEMENT – EPISODE 3
Dispute Resolution – arbitration or mediation – is a collegiate process. We are “all in it together”. We all have different roles (Chair, Wingers, Advocates, Solicitors)
ANGER MANAGEMENT – EPISODE 5
At the end of Episode 3 we looked at the words that the Chair might use to defuse a potentially explosive situation;-
Mr Graham Perry M.A. Cantab FCIArb
Experienced Arbitration Lawyer | China & Chinese Business Affairs | Public Speaker/Lecturer