ARBITRATION AND MEDIATION #195 So what is the core quality? What is it that the arbitrator needs to possess if she/he is able to discharge their important duties? Certainly knowledge of arbitration; the rules of dispute resolution; the law of arbitration; and the law...

ARBITRATION AND MEDIATION #194 The arbitrator, recently promoted to Appeal Board status, makes his/her first appearance at either a Hearing with the parties present or at a meeting of the Board to consider the issues on the documents only basis. Either way, he/she is...

ARBITRATION AND MEDIATION #193 If you are principled, clear-headed, with an independent sense of right and wrong, you are on the right path. You are in charge of your thought process; you can weigh the key issues; you listen to the comments of fellow Tribunal/Board...

ARBITRATION AND MEDIATION #192 Let’s move from the theory to the practice; from the generalities to the specifics. What actually happens when your sense of balance, fairness and impartiality is challenged by imbalance, unfairness even partiality. How do you react?...