MEDIATION ##197 THE MEDIATOR MEETS AND LISTENS You proceed to meet with the three parties – Harry, Olivia and the CEO. Rather than bring them together, you prefer to meet with them separately – Harry and Olivia at their respective homes and the CEO at the Head Office....

MEDIATION #196 THE STORY SO FAR. You are a 45-year-old female mediator with a background in human resources and are about to be appointed to mediate a dispute that has broken out within a leading London based PR/Marketing firm with offices in Leeds, Belfast and New...

ARBITRATION AND MEDIATION #195 So what is the core quality? What is it that the arbitrator needs to possess if she/he is able to discharge their important duties? Certainly knowledge of arbitration; the rules of dispute resolution; the law of arbitration; and the law...

ARBITRATION AND MEDIATION #194 The arbitrator, recently promoted to Appeal Board status, makes his/her first appearance at either a Hearing with the parties present or at a meeting of the Board to consider the issues on the documents only basis. Either way, he/she is...