LIST THE ISSUES

LIST THE ISSUES

As a Chair of five arbitrators on an Appeal Board, I always focused on listing the issues. It brings focus + clarity to your work. No list + issues can slip through the net. This is not just a fail safe tactic – it serves two specific purposes;- First, –...
Mediation Impasse

Mediation Impasse

You are the sole mediator. There is an impasse. Nothing is moving. You are beginning to feel the pressure. And you do wonder if you are doing things right. This is where your skills come into play – Are you thinking creatively? Have you an open mind or are you, like...