LIST THE ISSUES

LIST THE ISSUES

As a Chair of five arbitrators on an Appeal Board, I always focused on listing the issues. It brings focus + clarity to your work. No list + issues can slip through the net. This is not just a fail safe tactic – it serves two specific purposes;- First, –...
MEDIATION CONUNDRUM

MEDIATION CONUNDRUM

An employee is fired. The grounds are not strong. He agrees to mediation. Actually you have a subjective sympathy for him but you know that this cannot blur your judgement. You know you have to remain neutral but you do feel he has been manipulated. The firm is...
Mediation Impasse

Mediation Impasse

You are the sole mediator. There is an impasse. Nothing is moving. You are beginning to feel the pressure. And you do wonder if you are doing things right. This is where your skills come into play – Are you thinking creatively? Have you an open mind or are you, like...