by Graham Perry | Feb 17, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION #199 You sense that Olivia is keen to speak. Sometimes in a Mediation, a party will clam up + say little. They may not be at ease, understandably, talking to a relative stranger + so approach the process with self-restraint. Olivia is different. She seems to...
by Graham Perry | Feb 16, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION ##198 The approach? Be gentle. Talk around the edges. Nothing direct. Build a picture for yourself. But, more important, create an atmosphere where Olivia feels safe with you. Your goal is not to become her best friend or her confidant. You are not her...
by Graham Perry | Feb 15, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION ##197 THE MEDIATOR MEETS AND LISTENS You proceed to meet with the three parties – Harry, Olivia and the CEO. Rather than bring them together, you prefer to meet with them separately – Harry and Olivia at their respective homes and the CEO at the Head Office....
by Graham Perry | Feb 14, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION #196 THE STORY SO FAR. You are a 45-year-old female mediator with a background in human resources and are about to be appointed to mediate a dispute that has broken out within a leading London based PR/Marketing firm with offices in Leeds, Belfast and New...
by Graham Perry | Feb 11, 2022 | Arbitration, Mediation, THE CORE QUALITY, Thought For The Day
ARBITRATION AND MEDIATION #195 So what is the core quality? What is it that the arbitrator needs to possess if she/he is able to discharge their important duties? Certainly knowledge of arbitration; the rules of dispute resolution; the law of arbitration; and the law...
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