by Graham Perry | Feb 18, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION #200 Mediators hit walls. Impasses are reached. The wrong approach is to become exasperated, display frustration, even becomes a little testy. No good. You merely career towards a breakdown. The good mediator sees an impasse coming with the same speed that...
by Graham Perry | Feb 17, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION #199 You sense that Olivia is keen to speak. Sometimes in a Mediation, a party will clam up + say little. They may not be at ease, understandably, talking to a relative stranger + so approach the process with self-restraint. Olivia is different. She seems to...
by Graham Perry | Feb 16, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION ##198 The approach? Be gentle. Talk around the edges. Nothing direct. Build a picture for yourself. But, more important, create an atmosphere where Olivia feels safe with you. Your goal is not to become her best friend or her confidant. You are not her...
by Graham Perry | Feb 15, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION ##197 THE MEDIATOR MEETS AND LISTENS You proceed to meet with the three parties – Harry, Olivia and the CEO. Rather than bring them together, you prefer to meet with them separately – Harry and Olivia at their respective homes and the CEO at the Head Office....
by Graham Perry | Feb 14, 2022 | Mediation, THE STORY SO FAR, Thought For The Day
MEDIATION #196 THE STORY SO FAR. You are a 45-year-old female mediator with a background in human resources and are about to be appointed to mediate a dispute that has broken out within a leading London based PR/Marketing firm with offices in Leeds, Belfast and New...
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