As regular readers will have come to observe this Column focuses on dispute resolvers (DRs) as human beings as well as trained professionals.
ARBITRATOR/MEDIATOR
ARBITRATOR/MEDIATOR – HOW TO STAND UP – EPISODE 1
We have established that a DR has to have character and the other previously specified personal qualities – integrity and the rest. But he/she also has to possess courage.
THE ARBITRATOR AND HARD WORK – EPISODE 3
We have looked at Courage + Speaking Up. Now let’s look at Preparation because this, too, is an issue of Character. In short there are two choices – Skim or Read.
THE ARBITRATOR AND GOSSIP – EPISODE 4
Are you loose-lipped? Do you know when to keep quiet? Are you tempted “to show off your credentials” to promote yourself with colleagues? Do you drop names?
WELL PREPARED OR LAST MINUTE? – EPISODE 5
We have been looking recently at the qualities of an arbitrator and, in particular we have been examining confidentiality, speaking up/talking up previous cases + pre-hearing preparation.
MEET DEADLINES – EPISODE 6
Another overlooked issue in the training of arbitrators is about being timely. It impacts on a number of issues in the conduct of an arbitration hearing.
THE UNDERPERFORMING ARBITRATOR – EPISODE 7
In the last six episodes I have been focusing on arbitrators’ standards of performance. They are so important to the discharge of your duties
ISSUES FOR ARBITRATORS – EPISODE 8
This is the final episode of the focus on the responsibilities of an arbitrator facing issues of delays, promptness, over-bearing fellow wingers, inactive fellow wingers, being individually responsible